Customer Care

Contact Us

We're currently experiencing higher than usual contact volumes, and response times may be longer than expected. Our team is working hard to respond to all enquiries as quickly as possible. To help us assist everyone faster, please avoid submitting multiple enquiries about the same issue, as this may delay response times. Please note that our stores cannot assist with online purchases, and we are unable to amend customer details or cancel orders once they have been placed. Thank you for your patience and understanding.

Call Us

For general inquiries, shopping advice and questions about your order status, give us a ring. We’re always happy to hear from you. Monday to Friday 10am – 6pm CET
+31 475 799 811


Have you checked our Frequently Asked Questions? You may find instant answers to most questions about shopping with us here. If your enquiry is related to returns/exchanges/refunds, please visit the Returns and Exchanges page.

If you have an enquiry about your in-store purchase, please contact the original place of purchase (click here for store location). If unable to contact/visit the store, please feel free to contact our Customer Care team.


Email Us

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